Pricing

A fixed monthly management fee plus a success fee on completed sales. No setup fee, no other charges. Minimum initial term three months, then rolling monthly with 30 days' notice.

Starter

£99 / month

A single brand getting online.

  • One managed storefront
  • Build and hosting included
  • Up to 50 product listings
  • Daily order processing
  • Customer service by email
  • Monthly report
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Recommended

Growth

£249 / month

Brands growing their retail channel.

  • One managed storefront
  • Build, hosting and maintenance
  • Up to 300 product listings
  • Priority order processing
  • Customer service by email and phone
  • Marketing and conversion programme
  • Monthly report and review call
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Scale

£499 / month

Clients with several brands.

  • Up to three managed storefronts
  • Full operations team coverage
  • Unlimited product listings
  • Same-day priority order handling
  • Customer service by email and phone
  • Marketing programme for each brand
  • Consolidated multi-brand reporting
  • Named account manager
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Success fee. From 1% of completed sales, charged monthly on the store's completed order value, excluding VAT and shipping. The exact rate is fixed in the service agreement before work begins. This fee is for operating the storefront; it is separate from any payment processing costs charged by the store's own payment provider.
Billing. Management fees are invoiced monthly in advance and success fees monthly in arrears, payable within 14 days. Fees are quoted exclusive of VAT where applicable. Either party may terminate with 30 days' written notice after the initial term. There are no setup or exit fees.
Comparison

What each plan includes

ItemStarterGrowthScale
Managed storefronts11Up to 3
Build and hostingIncludedIncludedIncluded
Product listings50300Unlimited
Order processingDailyDaily, prioritySame-day priority
Customer serviceEmailEmail and phoneEmail and phone
Marketing programmeNot includedIncludedIncluded, per brand
Conversion workNot includedIncludedIncluded
ReportingMonthly reportMonthly report and callConsolidated, multi-brand
Named account managerNot includedNot includedIncluded
Success fee, from1%1%1%

Optional extras

ExtraDescriptionPrice
Additional storefrontBeyond the plan allowance; full build, hosting and operations.+£79 / month
Additional 100 listingsCatalogue capacity beyond the plan allowance.+£29 / month
Extended support hoursCustomer service coverage until 20:00 UK time, Monday to Friday.+£59 / month
Seasonal campaign packBlack Friday and Christmas planning, assets and execution.£399 one-off
Questions

Pricing questions

Is there a setup fee?
No. The build, hosting setup and catalogue onboarding are covered by the monthly management fee. The three-month initial term covers our build cost.
How is the success fee calculated?
It is a percentage of the value of completed orders in the month, excluding VAT and shipping. "Completed" means paid orders that have not been refunded within the measurement window set out in the agreement. The monthly report shows the calculation in full.
Does the success fee cover payment processing?
No. Payment processing is charged by your payment provider under your own account and rates. That is a cost of selling paid to the provider, not to us. Our fee covers the management layer only.
What happens in a quiet month?
The management fee is fixed, because our team works your account every working day regardless of sales volume. The success fee falls automatically with completed sales. There is no minimum revenue commitment.
Can we change plan later?
Yes, at any monthly boundary. Upgrades take effect immediately; downgrades at the next billing cycle. Extras can be added or removed in the same way.

Request a proposal

Send us your product range and we will confirm plan, rate and launch date within one working day.

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