Legal
Acceptable Use Policy
Version 1.0 路 Effective date: 16 October 2026
This Acceptable Use Policy ("AUP") forms part of our Terms of Service and applies to all storefronts and services operated by TCJA Products Ltd. It exists to keep the platform safe, lawful and trustworthy for clients and their customers.
1. Lawful use only
Client storefronts must comply with all applicable UK and international law, including the Consumer Rights Act 2015, the Consumer Contracts Regulations 2013, trading standards requirements and advertising rules.
2. Prohibited products and content
The following may not be offered or promoted through managed storefronts:
- Counterfeit goods, unlicensed replicas or goods infringing intellectual property rights;
- Weapons, ammunition and explosives;
- Drugs, controlled substances, and drug paraphernalia (including so-called "legal highs");
- Tobacco, e-cigarettes, alcohol and other age-restricted products without verified age-control processes;
- Adult material and sexual services;
- Financial products, investments, binary options, cryptocurrency offerings, debt services and gambling;
- Human remains, body parts, and protected animal species products;
- Hazardous materials, recalls and safety-certification-lacking electrical goods;
- Multi-level marketing, pyramid or get-rich-quick schemes;
- Stolen goods and items requiring resale without legal right;
- Content that is defamatory, discriminatory, hateful, harassing or obscene;
- Malware, phishing content or any material that compromises the security of visitors.
3. Prohibited conduct
- Fraud, misrepresentation of products, prices or availability;
- Collection of payment data on managed storefronts other than through the storefront's designated checkout;
- Spam, unsolicited bulk messaging, or manipulation of search or review systems;
- Attempts to gain unauthorised access to our systems or other clients' stores;
- Use of the services in a way that impairs or overloads infrastructure for other users;
- Circumventing, or attempting to circumvent, security controls or usage limits.
4. Enforcement
We may investigate suspected violations. Where a violation is confirmed we may, at our discretion and with notice unless legally prevented: require correction, suspend the affected storefront, or terminate the service under the Terms of Service. We will cooperate with lawful requests from authorities.
5. Reporting
To report a violation of this AUP, email [email protected] with the storefront URL and a description of the issue. We acknowledge reports within two UK business days.