Feature · Chargeback Management

Disputes handled. Deadlines met.

When a card dispute lands on your account, the clock starts immediately. TCJA Products monitors your connected account, assembles the evidence pack, tracks every deadline and manages the submission through your own dashboard — while you keep selling.

Apply for a Workspace → See How It Works

0 min

Your hands-on time per dispute, end to end

+40%

Typical improvement in dispute win rate with full evidence packs

100%

Disputes responded to before the network deadline

Why It Exists

Notified is not the same as defended.

Your payment provider tells you a dispute was filed — then leaves the rest to you: gather evidence, format it correctly and submit it, all inside a tight window while you run your business. Most merchants lose winnable disputes not because the case is weak, but because the process is punishing.

Disputes detected automatically from your connected account
Evidence compiled for you — transaction record, delivery tracking, order history and correspondence
Responses prepared on your behalf, submitted through your account before the deadline
Outcome tracked and reported inside your workspace

Dispute Timeline

●

Dispute filed

Day 0 — auto-detected by TCJA Products, deadline logged

●

Evidence compiled

Day 0 — transaction, delivery and order-history evidence assembled

●

Response submitted

Day 1 — evidence pack filed through your account, on your behalf

✓

Outcome tracked

Decision recorded, funds settle through your own account as normal

Also in the Workspace

Every feature, one subscription

↺Abandoned Recovery ⛨Chargeback Management ⌗Multi-Store Dashboard ↗Revenue Forecasting §Payment Links

Common Questions

What evidence does TCJA Products submit? +

Where available we package the original transaction record, customer IP and geolocation, device data, billing-address match, order confirmation details, and delivery tracking information — compiled into the format the card networks expect.

Do I need to do anything? +

Nothing for standard disputes. You're notified when a dispute is filed and again when it's resolved. For complex cases your account manager may reach out for additional information.

Whose account is the dispute on? +

Yours, always. Disputes are handled through your own payment account via the official connection you granted us. Funds from won disputes settle to your business account as normal — we never touch them.

Does Stripe offer automated chargeback handling? +

Stripe offers "Chargeback Protection" as an optional paid add-on with specific eligibility criteria — it is not automatic for all merchants. Dispute management support is included in TCJA Products workspaces.

Stop losing disputes you should win

Chargeback management is part of every TCJA Products workspace — evidence, deadlines and submissions, handled.

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